Vendor Terms & Agreement
Effective Date: 4th May 2026
Introduction
This Agreement is between Sylonow Vision Private Limited (“Company”) and the Vendor (“You”).
By registering, You agree to all terms.
1. Platform Role
Sylonow is a technology intermediary.
- Does NOT provide services
- Does NOT control vendors
- Is NOT liable for service outcomes
2. Independent Status
Vendor is an independent entity.
No:
- Employment
- Partnership
- Agency relationship
3. Vendor Obligations
Vendor must:
- Provide accurate details
- Deliver services professionally
- Maintain quality standards
- Comply with all laws
4. Lead System
Leads are:
- Shared with multiple vendors
- Algorithmically distributed
Sylonow does NOT guarantee:
- Conversion
- Revenue
5. Subscription Model
Plans are prepaid and non-refundable:
- INR 199 - 10 leads
- INR 599 - 35 leads
- INR 999 - 65 leads
Unused leads expire based on plan validity.
6. No Commission Model
Vendors retain 100% of earnings.
Platform charges only subscription fees.
7. Strict Anti-Bypass Clause (Critical)
Vendor SHALL NOT:
- Take leads offline
- Bypass platform
If violated:
- Full commission deemed payable
- Account termination
- Legal recovery of losses
8. Customer Interaction
Vendor must:
- Respond promptly
- Maintain professionalism
- Avoid harassment/spam
9. Service Liability
Vendor is fully responsible for:
- Service quality
- Execution
- Safety
Company has ZERO liability.
10. Payments
- Vendor handles service payments
- Platform is not liable for disputes
11. Disputes
Vendor must cooperate.
Company may:
- Suspend vendor
- Penalize performance
12. Performance Tracking
Company may:
- Rank vendors
- Limit leads
- Restrict access
13. Suspension
Company may suspend or terminate:
- Without notice
- For any violation
14. Intellectual Property
Vendor shall not:
- Misuse Sylonow brand
- Claim affiliation
15. Limitation of Liability
Company shall NOT be liable for:
- Vendor losses
- Missed business
- Customer disputes
Max liability: INR 1,000
16. Indemnity
Vendor agrees to indemnify Company against:
- Claims
- Losses
- Legal actions
17. Force Majeure
Company not liable for:
- Network issues
- System downtime
- External events
18. Governing Law
Jurisdiction: Bangalore, Karnataka
19. Modification
Terms may change anytime.
Continued use = acceptance.
20. Acceptance
Vendor agrees to all terms and waives objections.
End of Agreement.
Sylonow Vision Private Limited · info@sylonow.com